Our mission is to ensure that the needs, expectations and well-being of our clients are at the forefront of everything we do
Premium Care Solutions plan and provide the very best person centred complex care.
Whether you are looking for direct care as a result of injury or disability, or are looking to commission a complex care provider, Premium Care Solutions will tailor a package designed just for you
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Professional Healthcare
Our objective is to ensure that the needs, expectations and well-being of our clients are at the forefront of everything we do. We provide the very best, tailored, person-centred care package for each and every client.
Our aim is to encourage and empower clients and their families to live as independently as possible. No two client's needs are the same. Our bespoke complex care packages are designed around the needs of each client, including a plan for the future, all delivered by hand-picked support workers who have completed a PCS competency package of training.
Managing Director
Amrit is a qualified solicitor with over 20 years post qualification experience. Amrit's primary responsibilities include overseeing operational matters, overseeing care teams and care packages together with the provision of case management services to our clients.
Clinical Director
Jin is a registered nurse with 30 years' experience ranging from intensive care to specialist complex care. She has extensive knowledge and experience in assessing clients with complex and catastrophic injuries and setting up appropriate care packages to meet their individual requirements. Jin is also an experienced case manager, offering support, assistance and care.
Professional Healthcare
We specialise in the provision of care packages for clients with complex care needs including:
No two individuals are the same. For that reason, each of our complex care packages are designed around the needs of that client making each package of care unique and person centred. Our aim is to encourage and empower clients, and their families, to live as independently as possible.
Our packages are flexible and designed to provide:
As part of our tailored service, we provide financial and planning advice with Personal Health Budgets, together with advice with litigation and claims through Personal Injury Solicitors.
PCS has trusted partnerships with the following spinal cord charities
Professional Healthcare
Arranging the right person centred complex care can be distressing for both you and your family. PCS have the experience and training support to ensure that the care package you select will be specifically tailored to your needs and expectations. Once eligibility for funding is approved there are three types of Direct Care provision:
PCS will work with both the client and their Clinical Commissioning Group or Local Health Authority to accurately assess and determine the most appropriate person centred complex care package. This will be presented for authorisation, including full costs and package requirements, often in the form of a tender. Once approved PCS will recruit, train and directly employ the required care worker support.
PCS will work directly with you to accurately assess and determine the most appropriate person centred complex care package and support plan. PCS can provide the full range of services necessary to assist you with establishing your care package – from assisting you with the employment of your care workers or, if you prefer, for PCS to employ them ourselves. PCS can also help manage your funding provided directly to you by your local Clinical Commissioning Group or Health Authority.
PCS acting as Case Managers will work in conjunction with your legal advisors and any insurance company that has awarded the compensation package to you. PCS will co-ordinate the most appropriate person centred complex care package for you on behalf of your solicitor or insurance company. PCS will provide the necessary reports to support the specific care that you require.
Whether you're a Local Health Authority, hospital, legal advisor, case manager or an Integrated Care Board (ICB), PCS can help. Our hand-picked client centred recruitment and PCS Training Programmes are a key part of our tailored person centred complex care services.
PCS not only provide hand-picked support workers, we can also provide co-ordinated Case Management Services and every aspect of Care Management. All of our care managers have many years' experience of implementing and overseeing complex care packages in the community.
We train each support worker to work solely with each client and, unlike many competitors, our dedicated client rotas ensure both continuity and consistency of support.
Our experience and expertise enables PCS to train our support workers with complex tasks such as suctioning or ventilator care. This avoids the need to wait for NHS support and unnecessary stress and anxiety for clients.
PCS's children's and young person's service is overseen by our paediatric clinician Claire Stickley with support from various dedicated RSCN and children's and young person's assistant care managers. Claire has over 20 years' experience having spent the majority of her professional career working in the NHS in a high dependency ward as a deputy sister looking after very sick and complex children and young persons with the last 5 years spent working with such individuals in the community.
With our in-house experts, PCS are able to provide specialist complex care for children and young people so that they can live independently in their homes. We also provide support for children/young people with complex needs to attend schools, nurseries and after school clubs.
Conditions that we can support children/young people with include:
We are able to work with individuals of all ages. We work closely with the child/young person and their family to help deliver outstanding complex care.
Our care packages are client specific and personalised to the individual. All of our staff working with children/young persons are trained to a high standard by our paediatric clinician.
Our training programmes are bespoke to each child/young person to ensure that their staff are appropriately trained and qualified to meet their needs.
PCS can provide specialist placement care in the heart of Northamptonshire for clients with complex needs including ventilation dependency, spinal cord injury, brain injuries and tetraplegia.
Headlands provides purpose built supported living accommodation adjoining the PCS Head Office in residential Kettering. Situated in its own grounds, with modern facilities catering for up to five clients in single en-suite accommodation, Headlands provides 24 hour care for over 18 year olds and is the perfect transition from hospital to care at home, respite or long term care.
See more under Specialist Care or for no obligation, confidential help and advice call Jin Garcha on 01536 213680
Utilising our in-house experience, we are able to assist clients with their case management needs including:
We are able to offer direct provision of support services for individuals with Personal Health Budgets. As an organisation that is registered with CQC as a provider of complex continuing care, PCS is able to offer individuals a holistic service that can cater for their needs, whether that is clinical, administrative, training or support.
Professional Healthcare
Realise your true potential by working with one of the best person centred complex care providers in the UK. We're always looking for nurses, care managers and support workers to join our growing team.
The difference with PCS is that we provide face to face in-house, hands on PCS Training Programmes that are mandatory and client specific.
We recruit and train locally, throughout the UK, for each client. Having a Diploma in Health and Social Care is a great start but not essential. Remember unlike many competitors our training isn't remote and outsourced, you'll get all the training you need working directly with each client and when complete, you'll get a PCS Competency Pack.
In addition PCS can offer our staff:
We are not an agency and offer secure employment opportunities with NO Zero Hour Contracts.
A failed care provision can be disastrous to a client's recovery. That is why bespoke recruitment and client centred PCS Training Programmes are a key part of the service we offer and a key part of why our care packages provide a solid foundation for clients to live independently and achieve their goals.
We can train support workers to carry out complex tasks such as suctioning or ventilator care, thereby allowing clients to live safely in the community and back in their own homes surrounded by family and friends.
Unlike many of our competitors, PCS Training Programmes are face-to-face, hands on and client specific. We provide practical training by PCS in-house clinicians including observational and classroom tasks.
Our approach provides a number of benefits:
Submit your CV to hr@premium-care.co.uk
If you're the person we are looking for we will call you and carry out a 10 minute telephone screening interview
The next step is a video interview via WhatsApp
Please take a look at our current vacancies.
Professional Healthcare
"I am a 23 year old girl with a spinal cord injury. I have been paralysed from my chest down. My case manager highly recommended PCS and put me in touch with Jin Garcha. With Jin, we discussed hospital discharge and everything that would need to be in place before I could go home. PCS took all the stress away from me by sorting out my care package which is tailored to me with staff that are local to where I live. I want to thank PCS, and Jin, for not just treating me as a client but as a part of a family. In the 2 years I have been with PCS, they have made it possible for me to have as much of an independent life as I can"
"I'm 33 and have a T4 spinal injury. I have had care from a couple of different companies before we finally settled on PCS. The background of knowledge that the PCS support workers have, compared to other companies, was one of the main reasons why we chose PCS. They undertake regular updates in competencies and recognise all sorts of signs and symptoms if the client is ever to feel unwell. They aren't just there for physical support, they are also there for emotional support as well. As a family, we were always reluctant to have carers at home, but with the staff PCS provided, all our fears were alleviated. PCS will always consider your circumstances and will help in any way that they can. With PCS and their knowledge of how important physio is, I now have physio twice a week. If you are looking for a care team that will support and encourage, I would certainly choose PCS."
"In January 2017 my Dad suffered a C4 complete spinal injury. Here in Northern Ireland, there is a lack of specialist spinal injury care providers. Luckily for us, we came across PCS. Nothing to PCS was an issue. No barriers in terms of distance or communication were shown. They travelled to our family home to introduce themselves. PCS allowed us from the beginning to be involved in the recruiting of staff. PCS staff brought training equipment from England to our home to provide not only in-house training but also, since the COVID-19 pandemic, training has continued remotely via Zoom with no issues. Our care package is managed by a lead nurse and there are no barriers to our package being managed safely and effectively. We want to extend our sincere thanks and appreciation for all the hard work that PCS do."
"PCS is great because I have my own team which is trained specifically for my needs, making them very efficient. They know my care needs in and out, and this fills me up with confidence in their ability to support me. I'm really happy to have the team I've got in place to support me, and not have to have different staff every day. PCS is helping with putting things in place so that I can go on holidays, concerts, events, and spend my time how I see fit. I feel supported on all levels, even got the manager to come with me to accommodate for my first holiday abroad! Best things about PCS are that they're very reliable, fun to work with, and are very approachable."
Client HW
"Claire and the team have been supportive from day one, with keeping me updated with information, including day to day activities. I am very grateful for the care and support my son receives"
Nick, CP Dad
"I have had worked alongside Claire and her team at PCS for a number of years. As a case manager I have instructed PCS to provide care and support services. PCS have provided high quality care for 2 of my very complex cases. Claire is always very approachable, knowledgeable, and has been key to building robust support teams for both my clients. She is responsive when things go wrong and resolves issues swiftly. This has resulted in the PCS support teams being very stable with an extremely low staff turnover, which given the complexity of the clients supported, is testament to what a fantastic job Claire and her team do. I would have no hesitation in recommending Claire and the PCS team, they really are a pleasure to work with"
Jackie Chappel, Case Manager
"KP has been under the care of PCS since 2015. At the onset of PCS taking responsibility for KP's care they managed a difficult transition of care teams and recruited an entirely new team. Due to PCS's excellent management the team has remained more or less constant for the past 8 years. The support and advice provided by PCS on all matters has always been measured, supporting both KP and her family. We are in the fortunate position that our interaction with PCS now is rare simply because the Team in place are highly trained, reliable and effectively managed. PCS has a positive approach to new ventures to improve KP's life and supportive innovation in KP's care."
MP, Husband
As a trusted Spinal Injuries Association partner, we welcome referrals from SIA support coordinators. Complete this form on behalf of a service user or share the link directly with them.
Professional Healthcare
Our mission at Premium Care Solutions is to ensure that the needs, expectations and well-being of our clients are at the forefront of everything we do.
Premium Care Solutions
63 Headlands
Kettering
Northamptonshire
NN15 7EU
www.pcs.uk.com
